SHIPPING & HANDLING

SKIN TREATS Beauty

FREE SHIPPING

We offer FREE SHIPPING on all orders over $50 to the U.S. & Canada plus 2 Free Sheet Masks with every order. 

Here are the following shipping options for shipments within the USA:
-Free standard shipping on purchases with a subtotal of $50 and over, after any promotions and discounts are applied.
-$6.95 for standard shipping on purchases with a subtotal of less than $50, after any promotions and discounts are applied.

*We do not accept returns or exchanges on International orders and shipments, including those from the USA. Please note we are not responsible for lost or stolen packages, or returned or delayed packages by the postal service, or duties and fees mandated by customs. The value on your customs form will reflect the full value of all products purchased - discounts are not considered in the customs total value. We are not responsible for undelivered or misdelivered packages due to address incorrectly entered by the customer. 

*Delivery Time: 4-8 Business Days. Delivery times listed do not include processing times. Delivery can be delayed if your order is held by U.S Custom. You will receive a shipping confirmation email when your order has been shipped. If a parcel is returned to Skin Treats Beauty because it was unclaimed, the customer is responsible for the shipping costs.

Here are the following shipping options for shipments within CANADA:
-Free standard shipping on purchases with a subtotal of $50 and over, after any promotions and discounts are applied.
-$9.00 for standard shipping on purchases with a subtotal of less than $50, after any promotions and discounts are applied.

Please ensure the shipping and billing addresses are complete, valid, and correct. Missing or inaccurate information may cause processing delays. If the shipping address is a P.O. Box, please ensure the P.O. Box accepts parcel deliveries. 

*Please note we are not responsible for lost or stolen packages, or returned or delayed packages by the postal service. We are not responsible for undelivered or misdelivered packages due to address incorrectly entered by the customer. 

*Delivery Time: 2-7 Business Days. Delivery times listed do not include processing times. You will receive a shipping confirmation email when your order has been shipped. If a parcel is returned to Skin Treats Beauty because it was unclaimed, the customer is responsible for the shipping costs.

SHIPPING INTERNATIONALLY  - You get 2 Free Sheet Masks with every order.

We are also able to ship internationally. We currently ship via Canada Post Mail to: Australia, New Zealand, and United Kingdom. This service takes anywhere up to 10-15 business days and has a flat rate of $25.95. This service does not have tracking. 

If you are currently residing in another region and would like to place an order with Skin Treats Beauty, please email hello@skintreatsbeauty.com.

NOTICE:

Please note that for all shipments, we are not responsible for lost or stolen packages.

Skin Treats Beauty is not responsible for duties and fees mandated by customs and cannot ship out replacement packages. 

Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Skin Treats Beauty assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks.

Your 100% satisfaction is important to us.

*Any Starter Kits, Box Sets/Bundles, or Sale items are final sale and ineligible for return.

We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to the USA.

How do I qualify for free shipping?

We offer free shipping for all USA & Canada orders over $50! The order must total $50 after any discounts are applied and before taxes are added.

When will my order be shipped and where does SKIN TREATS Beauty ship from?

All orders placed before 3PM are processed and shipped the next business day, Mondays to Thursdays, excluding Canadian Federal and Provincial holidays. Orders placed after 3PM and on Fridays and/or over the weekend will be processed and shipped on the following Monday. 

Some rare occasions may arise when our warehouse has an unexpectedly large number of orders to fulfill on a given day or when fulfillment is delayed due to unforeseen circumstances (e.g. inclement weather), in which case there may be an extra delay in the shipping schedule outlined above.

All times are EST. Please note our warehouse is closed over the weekend (Sat and Sun) and on major holidays.

All products are shipped directly from Toronto. All orders are shipped via Canada Post. 

Is there a sales tax charge on my order?

We collect sales tax in accordance with tax laws and regulations mandated by each state.  Sales tax, if any, will be reflected in your cart at checkout.

Does SKIN TREATS Beauty ship internationally?

Yes, SKIN TREATS Beauty currently ships internationally to the following countries: United Kingdom, Australia & New Zealand.

We hope to add more countries to this list as we continue to expand!

What international shipping methods does SKIN TREATS Beauty offer?

All international orders are shipped with Canada Post mail. International shipping takes between 10-15 business days. We do not offer express international shipping at this time. Shipping to the countries noted above is a flat rate of $25.95.

Customs fees and/or import duty tax?

Orders within Canada will not be charged customs and duties as all products are shipped from Toronto, ON. Orders going to the United States and International countries may incur customs and/or duties charges based on your location.

Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs. SKIN TREATS Beauty is not responsible for customs fees/duties, taxes or duty taxes as we have no control over these fees.

Can SKIN TREATS Beauty ship my package as a ‘gift’, or mark the value of the items lower?

SKIN TREATS Beauty is legally required to declare the actual value and contents of each package shipped internationally.

How do I track my order?

You will receive a shipping confirmation via e-mail when your order has been shipped. For Canadian orders, a tracking number will be emailed as soon as your order has been processed. All US orders are standard without tracking numbers.

 

If you have any questions, please reach out to us at hello@skintreatsbeauty.com.

 


All our products are made in Korea.